Employment Opportunities



We Are Blood
Austin, Texas

Tech I Mobile Phlebotomist – Entry Level this individual will determine donor eligibility, perform phlebotomy techniques, and manage adverse donor reactions at blood drives across the Central Texas area.

Responsibilities:

  • Loading/unloading the mobile bus, setting up/taking down the blood drive event, and maintaining excellent donor relations.
  • Report to work according to department schedule and comply with organizational timekeeping policy.
  • Maintain the donation site and equipment according to SOP: Assembly, daily quality control procedures, routine/preventative maintenance, housekeeping procedures and disassembly. 
  • Process and accurately document allogeneic whole blood donations according to SOP: registration, medical history interviews and vital signs (pulse, blood pressure, hematocrit, and temperature), phlebotomy.
  • Respond to donor reactions according to SOP: Identify/treat symptoms, monitor/perform vital signs (pulse and blood pressure) and accurately document the reaction.
  • Review electronic/hard copy documentation, as appropriate, according to SOP.
  • Execute special projects and other duties as assigned by Supervisor or Operations Manager.

Requirements:

  • HS diploma or equivalent required.
  • Experience in a blood center is preferred, Certification as a Phlebotomist, Medical Assistant, EMT, Paramedic or LVN is a plus
  • Open availability needed; MUST be able to work a full-time schedule with flexible hours to include evenings, weekends, and holidays.
  • Effective communication, compassionate interpersonal and excellent customer service skills 
  • Basic computer skills 
  • Punctual and dependable 
  • Ability to work well in a team environment 
  • Able to lift 25 pounds unassisted and ability to stand for long periods
  • Ability to work well in a team environment and good manual dexterity
  • Ability to perform the same task repeatedly while maintaining a high level of accuracy 

Click here to apply now!

Interested in our organization, but not this job? Check us out at We Are Blood to find out how you else you can be a part of our Family.
EEO Employer: Minorities/Women/Veterans/Disabled

Posted 10/08/2019 

 

We Are Blood
Austin, Texas

Blood Distribution Courier Full-Time- To maintain and manage the inventory of blood products and to provide blood product distribution service in a regulated environment to hospitals, other blood centers, and clients. Meet and exceed customer expectations and adhere to established quality practices while seeking to continually improve work performance.

Responsibilities:

  • Serve as primary customer service representative between We Are Blood and the customer, both internal and external. Create and maintain excellent customer service. Take customer component orders, by phone or FAX.
  • Recognize and fulfill the unique inventory and service needs of each hospital and select appropriate components for distribution to ensure facility needs are met.
  • Manually and/or electronically log orders and shipments, ensuring accuracy and delivery time frames are met with strict adherence to SOP.
  • Demonstrate ability to multi-task in a fast paced regulated environment.
  • Inspect products or specimens and pack appropriately for shipment to ensure regulatory requirements are met for each type of shipment.
  • Perform irradiation procedures, including documentation and relabeling of components.
  • Deliver shipments to hospitals, other carriers or blood centers; and pick up shipments or specimens. Inspect and determine acceptability requirements for product return. Process expired platelets and/or red blood cells for further manufacturing and subsequent shipment to contracted entities.
  • Complete all required documentation accurately with strict adherence to cGMP and SOP.
  • Be responsible for monitoring and documenting storage temperatures for all components; in-house, and upon receipt. Take appropriate action in the occurrence of out-of-temp events.
  • Manage product inventory to reduce expiration rates while ensuring community needs are continually met.
  • Maintain vehicles and work areas in clean, well-organized state.
  • Maintain an acceptable driving record.
  • Other duties as assigned.
  • Own the experience by meeting and exceeding customer service standards for internal and external customers: Stay in the know, Get funky, Open doors, Applause feels good and Cross the line.

Requirements:

  • High school diploma or equivalent
  • Must be at least 21 years of age, have a valid Texas driver’s license, proof of insurance, and an acceptable driving record.
  • Two years of customer service experience required. Prefer some experience in inventory, distribution, and/or warehouse experience in a regulated environment.
  • Some computer skills preferred.
  • Customer service orientation, good listening skills
  • Attention to detail
  • Ability to multi-task
  • Ability to work effectively independently, without direct supervision, as well as within a group.
  • Ability to lift at least 30 lbs, stand for extended periods of time, load and unload vehicle, enter and exit vehicle.
  • On-call and flexible scheduling required
  • Acceptable driving record.
  • Required to work overtime as needed.
  • To be able to work rotating on call flexible scheduling required. Schedule evening Monday-Friday 3 pm-11:30 pm

Click here to apply now.

Interested in our organization, but not this job? Check us out at We Are Blood to find out how you else you can be a part of our Family.
EEO Employer: Minorities/Women/Veterans/Disabled

Posted 10/08/2019 

 

We Are Blood
Austin, Texas

Technician II Team Lead  Mobile Phlebotomist – Use personal expression and creativity to provide outstanding customer service to donors, coworkers and guests thus ensuring the best possible donation experience and working environment. Adhere to established quality practices while continually seeking to improve and expand upon work performance and knowledge.

Responsibilities: When acting as a Team Leader:

  • Administration of basic supervisory functions; anticipate and respond to organizational needs; plan for contingencies; organize/oversee processes and employees to promote a lean environment.
  • Lead and motivate staff; ensure thorough/effective dissemination of information
  • Ensure timely and appropriate reporting of all Worker’s Compensation exposures, illness, or injuries; maintain open lines of communication with employees and operations manager
  • Ensure compliance with organizational and industry policies and procedures
  • Ensure proper maintenance of the donation site and equipment according to SOP (daily quality control and housekeeping procedures and routine/preventative maintenance)
  • Coordinate/ oversee work flow
  • Ensure satisfactory levels of mobile supplies and equipment
  • Ensure all drive sites are processed according to Departmental Standards and Policies at all times.
  • Provide timely and tailored training and constructive feedback, to improve and expand upon employees’ technique and knowledge; execute on-the-spot corrections as needed; cultivate an environment of teamwork; lead by example with a high standard of behavior at all times
  • Serve as a subject matter expert for department: Maintain complete familiarity with all departmental SOPs, quality policies and procedures, human resources policies and procedures, mainframe donor database, operator manuals, and other materials as appropriate
  • Determine donor suitability according to SOP: Register donors; conduct/document medical history interviews; perform/document vital signs (pulse, blood pressure, hematocrit and temperature)
  • Perform whole blood and automated phlebotomy techniques on allogeneic, donors according to SOP: Vein selection; preparation of aseptic phlebotomy site; labeling of collection materials; venipuncture; sample collection; donor escort
  • Accurately record donor phlebotomy results in electronic database or legibly on donor record and review electronic/hard copy documentation, as appropriate, according to SOP
  • Respond to donor reactions according to SOP: Identify/treat symptoms, monitor/perform vital signs (pulse and blood pressure) and accurately document the reaction
  • Meet and exceed Life Is In Your Hands program expectations and Own It! customer service standards – Stay in the Know, Get Funky, Open Doors, Applause Feels Good, and Cross the Line; demonstrate actions consistent with role model behavior and attainment of We Are Blood goals; report to work according to department schedule and comply with organizational timekeeping policy
  • Perform special projects and other duties as assigned by mobile operations or satellite manager

Requirements:

  • High school diploma or equivalent
  • Punctual and dependable
  • Compassionate interpersonal skills
  • Superior verbal and written communication skills
  • Excellent customer service skills
  • Intermediate computer skills
  • Minimum of 1 year blood center experience, preferably in phlebotomy.
  • Complete ALYX training within 6 months, other automated collection system experience preferred.
  • College education or supervisory experience may substitute for blood center experience
  • CPR Certified
  • Must be at least 21 years of age; Must have an acceptable driving record, provide a TX driver’s license and proof of insurance:
  • Ability to maintain high attention to detail and make sound judgments in a busy/distracting environment
  • Ability to read/follow SOPs and to maintain complete/accurate records
  • Ability to make priority determinations, and work without direct supervision
  • Ability to perform the same task repeatedly while maintaining a high level of accuracy
  • Ability to work a flexible schedule including Saturdays/Sundays as needed
  • Ability to interpret and respond appropriately to sensitive/confidential information and situations
  • Ability to assume a lead role in a team environment
  • Excellent manual dexterity
  • Ability to display professional conduct and demeanor at all times
  • Ability to stand for long periods
  • Ability to lift up to 25 pounds unassisted
  • Ability to work in an environment with bio-hazardous materials.

Click here to apply now!

Interested in our organization, but not this job? Check us out at We Are Blood to find out how you else you can be a part of our Family.
EEO Employer: Minorities/Women/Veterans/Disabled

Posted 09/30/2019 

 

We Are Blood
Austin, Texas

Phlebotomy Tech II – Round Rock Use personal expression and creativity to provide outstanding customer service to donors, patients, coworkers, guests, and contracted partners thus ensuring the best possible donation experience and working environment. Adhere to established quality practices while continually seeking to improve and expand upon work performance and knowledge.

Responsibilities:

  • Report to work according to department schedule and comply with organizational timekeeping policy.
  • Maintain the donation site and equipment according to SOP: Assembly, daily quality control procedures, routine/preventative maintenance, housekeeping procedures, and disassembly.
  • Process and accurately document allogeneic, whole blood and double red cell donations according to SOP: registration, medical history interviews and vital signs (pulse, blood pressure, hematocrit, and temperature), phlebotomy
  • Respond to donor/patient reactions according to SOP: Identify/treat symptoms, monitor/perform vital signs (pulse and blood pressure) and accurately document the reaction.
  • Review electronic/hard copy documentation, as appropriate, according to SOP.
  • Execute special projects and other duties as assigned by Supervisor or Operations Manager.
  • Stay in the Know, Get Funky, Open Doors, Applause Feels Good and Cross the Line; support and monitor compliance with the Own It! customer service standards, develop and maintain constructive and cooperative interdepartmental relationships

Requirements:

  • High school graduate or equivalent
  • Effective communication and customer service skills
  • Compassionate interpersonal skills
  • Basic computer skills
  • Punctual and dependable
  • Experience in a blood center is preferred; at least 6 months experience with red cell automated blood collection technology is required; certification as a phlebotomist, medical assistant, EMT, paramedic or LVN is a plus
  • Ability to interpret and respond appropriately to sensitive/confidential information and situations
  • Ability to stand for long periods
  • Ability to maintain focus and make sound judgments in a busy/distracting environment
  • Ability to perform the same task repeatedly while maintaining a high level of accuracy
  • Ability to read/follow SOPs and to maintain complete/accurate records
  • Ability to work well in a team environment
  • Ability to work a flexible schedule including Saturday and/or Sunday
  • Good manual dexterity
  • Ability to lift up to 25 pounds unassisted

Click here to apply now!

Interested in our organization, but not this job? Check us out at We Are Blood to find out how you else you can be a part of our Family.
EEO Employer: Minorities/Women/Veterans/Disabled

Posted 09/30/2019 

 

We Are Blood
Austin, Texas

Communication Manager is responsible for the development of We Are Blood’s external communications and content across all platforms, ensuring the brand is engaging and consistent.

Responsibilities: 

  • Plan, develop, execute, and maintain communication efforts in support of Community Engagement initiatives; including copy writing, graphics design, and video production.
  • Plan, develop, and manage the communications and content calendar including bi-monthly newsletters, blog posts, social media content, website, educational materials, emails, text messages and promotional materials.
  • Conceptualize campaigns and design support collateral to drive blood donations and advertise promotions.
  • Manage CRM software systems utilized by the Community Engagement team to recruit blood donors through text and email messaging.
  • Liaise with other We Are Blood departments to ensure blood inventory needs are met through blood donor recruitment messaging and third party tele-recruiting. Collaborate with all We Are Blood departments to understand, elevate and share organizational stories with the community.
  • Coordinate the designing, production, printing, and distribution of print materials.
  • Manage communication and content related vendor relationships.
  • Ensure consistency in brand identity across communications platforms.
  • Act in coordination with VP as the organization’s media representative and be on call to respond to media inquiries after regular works
  • Provide and manage ongoing evaluation of communications for effectiveness. Develop, track and report on specific metrics and goals.
  • Support all other WrB departments with communication and design needs
  • Other duties and projects as assigned.

Requirements:

  • 4-year degree in Communications, Public Relations, Marketing, Advertising or Journalism. Will accept 7+ years related experience in lieu of degree.
  • A minimum of 5 years of experience in communications, marketing, graphics design, social media management, advertising, public relations or related field. Excellent written and verbal communications skills.
  • A high degree of creativity and vision to deliver new innovative solutions and ideas.
  • An aesthetic eye and the ability to make content across all platforms creative and engaging.
  • Experience developing and implementing a strategic communication plan.
  • Attention to detail and strong analytical, editing, and proofreading skills.
  • Ability to self-start, organize and prioritize under changing conditions.
  • Excellent project management and multi-tasking abilities.
  • Willingness to be responsive outside of regular work hours to respond to public relations developments and blood inventory needs
  • Must be able to successfully work independently and within a team.
  • Proficient with cloud based project management programs, such as Trello.
  • Proficient computer skills with knowledge of desktop publishing, especially Illustrator, InDesign, Photoshop, and MS Office.
  • Graphics design experience
  • Video production experience
  • Proficient in WordPress
  • HTML experience
  • Experience with SEO
  • Experience doing live TV and radio interviews
  • Must have excellent judgment.
  • Must be able to sit for extended periods of time.
  • Must be able to lift 25 lbs without assistance.
  • Must be able to bend, stoop.
  • Must be at least 21 years old, have a valid Texas driver’s license, acceptable driving record and proof of liability insurance.
  • Must be able to process information and draw reasonable conclusions.
  • Must be able to work a flexible schedule including nights and weekends.

Click here to apply now!

Interested in our organization, but not this job? Check us out at We Are Blood to find out how you else you can be a part of our Family.
EEO Employer: Minorities/Women/Veterans/Disabled

Posted 09/30/2019 

 

 

We Are Blood
Austin, Texas

Facilities/Risk Administrative Coordinator   Provide high-level complex administrative support for the Risk & Facilities department with occasional support provided to the Chief Financial Officer. Ensure departmental efficiency and productivity directly supporting the Director, Risk Management and providing back up assistance to other departmental staff.

Responsibilities:

  • Provide oversight of assigned facilities contractors ensuring quality work is consistently delivered in accordance with the terms of the contract, this includes but is not limited to fleet maintenance services and janitorial services.
  • Develop the plan of execution for any special projects assigned
  • Coordinate Facilities and Safety Committee meetings to include preparing agendas, presentations, taking minutes and actively participating in both meetings.
  • Plan, develop, execute and maintain communication efforts in support of departmental contract and insurance matters, as needed.
  • Serve as a safety training backup for the Director, Risk Management
  • Perform routine inspections of the facilities at the Lamar campus looking for both janitorial issues and facilities related issues that need to be addressed.  As necessary inspect the satellite campuses to ensure the janitorial company is performing up to par.
  • Research supplier and vendor options for department, draft and process all departmental PO’s using our Terms and Conditions to protect our organization Draft all departmental check requests coordinating appropriate approvals on each and maintaining appropriate documentation.
  • Provide fleet services support to include conducting vehicle inspections, coordinating the repairs and maintenance for class C vehicles at the Lamar campus, maintain the fleet fuel system serving as the organization’s administrator, request all new and replacement toll tags as needed and maintain a system to track defensive driver training for all approved drivers and notify the Director, Risk Management when employees fail to take the training.
  • Maintain the Computerized Maintenance Management System ensuring the Facilities supervisor is notified when a work order is not addressed in a timely manner.  Additionally run weekly reports showing the back log of work orders and number of outstanding work orders as well as the back log of hours.  Maintains Maintenance Connection updates (adds new employees, terminates employees, POs, requestors, key distribution and tracking, etc.)
  • Maintain corporate contracts database scanning, updating, and maintenance.  Responsible for mailing of all contracts to the other party and tracking via return receipt.  Notify contract administrators regarding upcoming contract renewals and expirations.  At the direction of the Director, Risk Management send termination letter.
  • Request and track the receipt of certificates of insurance from customers and vendors at the outset of any contracts and annually thereafter.
  • Prepare and submit required reports for various licenses (city, state, county) after review by the Director, Risk Management
  • Prepare and maintain confidential departmental records, filing systems, and coordinates record management for the department.
  • Track and review all biohazard waste manifests and ensure any issues are addressed.
  • Maintain the OSHA Reportable Injury Log and send out notifications after exposures for baseline, three and six month follow up testing.
  • Provide back up support for the Director Risk Management by submitting claims to insurers as appropriate and requesting certificates of insurance from our insurers making sure the certificates are received by the requestor.
  • Serve on organizational committees as the risk and facilities department representative.

Requirements:

  • High School diploma or equivalent and 5 or more years’ experience performing risk and/or facilities related tasks. Prefer some college.
  • Prior property management experience preferred but not required
  • Must be able to maintain confidentiality, and employ critical thinking skills to make sound judgements and decisions as well as assimilate information and draw appropriate conclusions 
  • Must demonstrate excellent interpersonal skills, working effectively with a wide range of professionals,
  • Proficiency using software sure as Microsoft Windows 98, Word, Access, and Excel. Ability to acquire additional computer skills
  • Detail-oriented with excellent organization skills, the ability to handle multiple projects and follow through with little supervision
  • Ability to work independently with little supervision.
  • Possess excellent verbal and written communication skills with the staff and the public.
  • Ability to handle sensitive and confidential material.
  • Must be able to use sound judgment
  • Must be able to sit, stand and walk for extended periods
  • Ability to lift at least 25 pounds.
  • Must be able to perform typing or data entry for extended periods
  • Must be able to draw reasonable conclusions
  • Must have current Texas Driver’s License with acceptable driving record.  Must provide proof of insurance. 

Click here to apply now!

Interested in our organization, but not this job? Check us out at We Are Blood to find out how you else you can be a part of our Family.
EEO Employer: Minorities/Women/Veterans/Disabled

Posted 09/30/2019 

 

We Are Blood
Austin, Texas

Mobile Supervisor, Full Time

This individual will determine donor eligibility, perform phlebotomy techniques, and manage adverse donor reactions at blood drives across the Central Texas area including supervising on a mobile drive.

Responsibilities:

  • Maintain complete familiarity with all departmental SOPs, quality policies and procedures, human resources policies and procedures, mainframe donor database, operator manuals, and other materials as appropriate
  • Anticipate and respond to organizational needs; plan for contingencies; organize/oversee processes and employees to promote a lean environment a lead and motivate staff.
  • Ensure thorough/effective dissemination of information; ensure timely and appropriate reporting of all Worker’s Compensation exposures, illness, or injuries.
  • Maintain open lines of communication with employees and operations manager
  • Ensure compliance with organizational and industry policies and procedures
  • Ensure proper maintenance of the donation site and equipment according to SOP (daily quality control and housekeeping procedures and routine/preventative maintenance); coordinate/ oversee work flow; ensure satisfactory levels of Mobile supplies and equipment
  • Provide timely and tailored training, feedback, and constructive criticism to improve and expand upon employees’ technique and knowledge
  • Advise mobile operations manager of issues/trends involving employees; execute on-the-spot corrections as needed
  • Provide timely and progressive counseling aimed at correcting performance problems; participate in the performance appraisal process of employees by maintaining notes on individual employees throughout the year and constructing fair, effective, unbiased, and factual performance comments; cultivate an environment of teamwork
  • Determine donor suitability according to SOP: Register donors; conduct/document medical history interviews; perform/document vital signs (pulse, blood pressure, hematocrit and temperature)
  • Perform whole blood and automated phlebotomy techniques on allogeneic, donors according to SOP: Vein selection; preparation of aseptic phlebotomy site; labeling of collection materials; venipuncture; sample collection; donor escort
  • Record Keeping: Accurately record donor phlebotomy results in electronic database or legibly on donor record and review electronic/hard copy documentation, as appropriate, according to SOP
  • Respond to donor reactions according to SOP: Identify/treat symptoms, monitor/perform vital signs (pulse and blood pressure) and accurately document the reaction
  • Perform special projects and other duties as assigned by mobile operations manager
  • Own the experience by meeting and exceeding customer service standards for internal and external customers: Stay in the know, Get funky, Open doors, Applause feels good and Cross the line.

Requirements:

  • High school diploma or equivalent
  • Minimum of 2-4 years blood center experience, preferably in phlebotomy; prefer experience with ALYX or other automated collection system; college education or supervisory experience may substitute for blood center experience
  • CPR Certified
  • Must be at least 21 years of age, have a valid Texas driver’s license, proof of insurance, and an acceptable driving record; and be able to obtain a Commercial Driver’s License (CDL) within 6 months of employment.
  • Ability to work a flexible and open schedule including Saturdays/Sundays as needed
  • Ability to assume a lead role in a team environment
  • Ability to make priority determinations, and work without direct supervision
  • Punctual and dependable
  • Compassionate interpersonal and excellent customer service skills
  • Superior verbal and written communication skills
  • Intermediate computer skills
  • Ability to maintain high attention to detail and make sound judgments in a busy/distracting environment
  • Ability to perform the same task repeatedly while maintaining a high level of accuracy
  • Ability to interpret and respond appropriately to sensitive/confidential information and situations
  • Excellent manual dexterity
  • Ability to stand for long periods
  • Ability to lift up to 25 pounds unassisted
  • Ability to work in an environment with bio-hazardous materials.

Click here  to apply now!

Interested in our organization, but not this job? Check us out at www.WeAreBlood.org to find out how you else you can be a part of our Family.

EEO Employer: Minorities/Women/Veterans/Disabled
Posted 07/16/2019